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CASCADE HEALTH NETWORK
2201 Lind Avenue SW, Suite 260
Renton, WA 98057-4075
Tel: (425) 277-3902
Email

This policy covers how Cascade Health Network treats collected personal information, including information related to the use of our products and services. This privacy statement discloses Cascade Health Network's practices for the gathering and use of information from visitors to www.cascadehealthnetwork.com as well as from people who register and use our online services. This privacy policy does not apply to the practices of companies that Cascade Health Network does not own or control, or to people that Cascade Health Network does not explicitly employ or manage.

Choose from the following topics to learn more:
Information Collection and Use
Registration
Service-Related Announcements
Customer Service
Profile Information
Personally-Identifiable Information
Legal Disclaimer
Choice/Opt Out
Log Files
Cookies
Links to Other Sites
Security
Business Transitions
Changes in This Privacy Statement
Contact Information

Information Collection and Use
Cascade Health Network is committed to personal privacy and has adopted a stringent policy to show our dedication towards safeguarding information collection and use. Cascade Health Network is the primary owner of the information collected on our domain(s).

We guarantee we will not sell or rent collected information. Cascade Health Network may share certain information (only where appropriate) with individuals and businesses responsible for handling your account or performing other services that you require.

Cascade Health Network collects information for the following general purposes:

• Contacting members
• Personalizing user experience
• Fulfilling requests as specified
• Security and authorization
• Monitoring and logging activity
• Billing and processing
• Account administration
• Improving service delivery
• Anonymous research and reporting
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Registration
In order to better serve you, at various points you may complete a registration form voluntarily. During the registration process you may be required to provide contact information (such as name, telephone number, email address, etc.). This information is to be used for the sole purpose of providing you with additional information that pertains to the interest(s) specified during your registration. Members who opt to use our services will occasionally receive information on products, services, special deals, etc. Out of respect for the privacy of our users, we always present the option to be removed from these types of communications.
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Service-Related Announcements
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.

Generally, you may not opt out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.
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Customer Service
Based upon the personally-identifiable information you provide us, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.
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Profile Information
We store information that we collect through cookies, log files, clear gifs, (and/or third party sources) to create a “profile” of your preferences. We tie your personally-identifiable information, and your purchasing history, to information in the profile, in order to provide tailored promotions and marketing offers and to improve the content of the site for you. We may share certain information (only where appropriate) with individuals and businesses responsible for handling your account or performing other services that you require.
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Personally-Identifiable Information
We share personally-identifiable information with third parties only when necessary to perform the services that you explicitly request. Information may be used to verify your identity, fulfill a purchase or provide customer service.

If your personally-identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by making the change in the "My Account" section, by emailing our Customer Support or by contacting us by telephone or postal mail.
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Legal Disclaimer
We reserve the right to disclose your personally-identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our web site.
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Choice/Opt Out
We provide you the opportunity to opt out of having your personally-identifiable information used for certain purposes, when we ask for this information. For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can indicate your preference on our order form.

If you no longer wish to receive our newsletter and promotional communications, you may opt out of receiving them by following the instructions included in each newsletter or communication or by contacting us.

You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.
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Log Files
As is true of most web sites, we gather certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. 

We do link this automatically-collected data to personally-identifiable information. IP addresses are tied to personally-identifiable information to help prevent theft and fraud and to provide the customer with a personalized experience.

We use a third-party tracking service that uses cookies and log files to track non-personally-identifiable information about visitors to our site.
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Cookies
A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site. We link the information we store in cookies to any personally-identifiable information you submit while on our site.

We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file.

We set a persistent cookie to store your passwords, so you don’t have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site.

If you reject cookies, you may still use our site, but your ability to use some areas of our site may be limited.
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Links to Other Sites
This web site contains links to other sites that are not owned or controlled by Cascade Health Network. Please be aware that we, Cascade Health Network, are not responsible for the privacy practices of such other sites.

We encourage you to be aware when you leave our site and to read the privacy statements of each and every web site that collects personally identifiable information.

This privacy statement applies only to information collected by this web site.
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Security
The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). When registration forms (i.e. ecommerce) require a user to enter sensitive information (such as credit card number and/or social security number), the information is encrypted and protected with the best encryption standard in the industry — SSL. The information collected will be used for billing purposes and to fulfill a customer’s order(s). While on a secure page, such as an ecommerce web site, a lock icon is present at the bottom of the web browser (for Netscape Navigator and Microsoft Internet Explorer) indicating the information transmitted will be encrypted. To learn more about SSL, please visit http://webopedia.internet.com/term/s/ssl.html. To check the validity of the SSL certificate, please be sure to click on the lock icon located at the bottom of your browser window.

We follow generally-accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our web site, you can email us.
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Business Transitions
In the event Cascade Health Network goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally-identifiable information will likely be among the assets transferred. You will be notified via email or a prominent notice on our web site within thirty (30) days of any such change in ownership or control of your personal information.
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Changes in This Privacy Statement
If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.
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Contact Information
If you have any questions or suggestions regarding our privacy policy, please contact us.
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